Karmacrochet's Blog

Crochet and Knitting adventures

Time Warner Cable/Road Runner Nightmare – Update – The Happy ending March 18, 2010

Filed under: Misfits — karmacrochet @ 6:40 am

UPDATE – I received a call from Richard Harman, Regional  Security Manager at TWC, my connection has been restored and I should be back in business. We had a nice conversation and he will look into what went wrong with my case.

So this is a happy ending!

————————————————————————————————————————————————————————

Good morning!

Nothing major happened. Yesterday at 12:30 PM CST I emailed , then 2 hours later got a reply saying that they are looking into it. After that, nada.

Not a phone call from the abuse department or anything and the connection, as this morning, is still dead.

To me, it is funny how fast they are to cut off the service and how slow they are to restore it. I’m afraid this is going to be a long battle.

We’ll see.

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